Privacy Policy

Version: 2 Last updated: 2026-10-16

This Privacy Policy explains how Lotus L (individual developer; “we”, “us”, “our”) handles information in connection with the Lotus Love app for iPhone and Apple Watch, including its widgets (the “App”).

1. Our Approach

The App is designed to keep your content on your own devices or in your personal iCloud account. We do not run servers that store your content, and we never receive your records, health information, location, audio, or anything you write.

The only information that reaches us is anonymous, aggregated usage statistics (Section 3.8), which contain none of your content and which you can turn off at any time.

2. Data Controller

Lotus L Contact: lotuslovesupport@gmail.com

3. Information the App Processes

3.1 Information You Create

The App stores the following on your device:

• Your journal records, such as date, duration, mood and feelings, notes, and tags
• Plans you create, edit, or receive
• Partner names and details you choose to enter
• Cycle dates for you or, if you choose, a partner
• Progress such as milestones, achievements, and favorites
• App settings and preferences, including App Passcode if you turn it on

3.2 Apple Health

With your permission, the App can read and write certain Apple Health data, such as heart rate, workouts, activity, sleep, and cycle information. This data is used only to provide App features, such as session summaries, wellbeing overviews, and your cycle calendar.

Health information is processed on your devices. Information recorded during a session is saved with that record and stays with it when you use iCloud Sync, backups, or sharing (Sections 3.4–3.6). Health information is never sent to us, never used for analytics or advertising, and never shared with third parties.

3.3 Optional Features

• Approximate location: you can add an approximate area to a record. Location is requested only when you choose to use it, and only an approximate area is saved, not your exact location.
• Audio (Apple Watch): if you turn on recording, short audio clips are saved only on your iPhone. They are never uploaded, never included in iCloud or backups, and can be deleted at any time. Because they are not backed up, they cannot be recovered after you delete the App or reset your iPhone.

3.4 iCloud Sync (Optional, Pro)

If you turn on iCloud Sync, your App data is stored in your private iCloud account so it stays up to date across your devices. It is accessible only to you and is not visible to us. Settings, App Passcode, cycle data, and audio are not synced.

3.5 Backups

You can save a password-protected backup of your App data to a location you choose and restore it later. We never receive your backup or its password. Backups do not include audio or cycle data.

3.6 Sharing

You can choose to share a plan or part of a record with someone. Shared items are protected, contain only what you choose to share, are sent only through the method you pick, and never pass through our servers. Items you receive from others stay on your device (and your iCloud, if turned on), cannot be forwarded, and can be removed at any time.

3.7 Purchases

When you make a purchase, Apple and RevenueCat (our subscription service provider) process transaction information, such as the product, purchase date, and an anonymous identifier, so that we can confirm and restore your purchases. We do not receive your name, email address, Apple Account details, or payment information.

3.8 Anonymous Usage Statistics

To understand how the App is used and to fix problems, the App can send anonymous usage statistics to TelemetryDeck, a privacy-focused analytics provider in the European Union.

• What is included: which features are used, general subscription status, error reports, device type, system and App version, language and region settings, and approximate time information.
• What is never included: your records, notes, tags, partners, cycle data, location, health information, audio, or anything you write.
• Statistics are anonymous, not linked to your identity, not used for tracking or advertising, and not combined with data from other companies.
• Nothing is sent before you accept these terms. You choose whether to share statistics on the welcome screen and can change your choice at any time in Settings → Share anonymous usage statistics. Your Apple Watch follows the same setting.
• TelemetryDeck keeps this information for up to 3 months.

3.9 What We Do Not Do

• We do not require an account
• We do not show ads or track you across other apps and websites
• We do not access your contacts or browse your photo library
• We do not sell or rent your information

3.10 Permissions

The App asks for access only when you use a feature that needs it:

• Health: when you turn on a Health-based feature
• Location: when you choose to add your current area to a record
• Microphone (Apple Watch): when you turn on recording
• Camera: when you scan a shared plan’s code
• Photos (add only): when you save a share card to Photos

You can change these permissions at any time in your device Settings.

4. How We Use Information

• To provide the App’s features
• To keep your data in sync across your own devices (if you turn on iCloud Sync)
• To create backups and share items, only when you ask
• To confirm and restore purchases
• To improve the App through anonymous usage statistics, if you allow it

5. Third-Party Services

Each service has its own privacy policy, which applies when you use it through the App.

6. Sensitive Information

Some information in the App, such as intimacy-related records and health information, is considered sensitive personal data under the GDPR and similar laws. We process it only with your explicit consent, which you give on the welcome screen and again when this Policy changes materially. This information stays on your devices and in your own iCloud and is never used for analytics.

If you add information about a partner, please make sure they agree.

You can withdraw consent at any time by deleting the information in the App or uninstalling the App. To also remove data stored in iCloud, delete the App’s data in your device’s iCloud settings.

7. Data Retention

• On your devices: until you delete it or uninstall the App
• In your iCloud: until you delete it in the App or in your iCloud settings
• Backups: until you delete them
• Purchase information: according to Apple’s and RevenueCat’s policies
• Anonymous usage statistics: up to 3 months

8. Your Rights

Depending on where you live (for example, under the GDPR or California privacy laws), you may have the right to access, correct, delete, or export your information, to restrict or object to its use, and to withdraw consent. In the App you can:

• View and edit all of your information
• Delete individual items, audio, cycle entries, or shared items
• Export a backup at any time
• Turn off iCloud Sync, Health access, location, microphone, or usage statistics

We do not sell or share personal information, and we will not treat you differently for exercising your rights. Because usage statistics are anonymous, we cannot identify or delete them for a specific person; turning off the setting stops all future statistics. For any other request, contact lotuslovesupport@gmail.com.

9. Age Requirement

The App is intended for adults aged 18 or older. We do not knowingly collect information from anyone under 18. If you believe a minor has used the App, please contact us.

10. International Transfers

iCloud data may be stored by Apple in various countries. RevenueCat may store purchase information in the United States. TelemetryDeck processes anonymous statistics in the European Union.

11. Security

Your information is protected by your device’s built-in security and by Apple’s iCloud protections. Backups are protected by a password only you know, and shared items are protected before they leave the App. You can also lock the App with Face ID, Touch ID, or a passcode.

If you use widgets, some session status may be visible on your Home Screen or Lock Screen.

12. Changes to This Policy

We may update this Privacy Policy. When we make material changes, the App will ask you to review and accept the updated Policy before you continue.

13. Contact

For questions about this Privacy Policy or your information, please contact:

Lotus L Email: lotuslovesupport@gmail.com